Updated: 03-04-2020

The Company

T.K. 18541 – PIRAEUS – GREECE – TEL: +30210 4278700

2. Who do we share your data with?

We use third party services (data processors) on our websites. The extent to which your data is shared with these providers depends on the use of our services and we refer to them specifically (with links to their privacy policies) in the following sections.

Each third-party service we use has been audited by our security team to ensure that their privacy policies and practices meet or exceed the same levels of compliance and standards we follow. Where necessary and available, we maintain additional signed privacy agreements with these companies as an additional level of accountability to ensure that your data is secure.

We disclose potential personally identifiable information and personally identifiable information only to our employees, contractors and affiliates who (i) need to know this information in order to process it on our behalf or to provide services and (ii) who have agreed in writing, to ensure them. Some of these employees, contractors and affiliates may be outside your country of origin, using our sites and services, you consent to the transfer of this information to them. We will not rent or sell potentially personally identifiable and personally identifiable information to anyone.

We may be required to disclose personal information, in response to a lawful request from public authorities, among others to meet national security or law enforcement requirements.

If we ever transfer your data to third parties for a purpose other than that which was originally collected or subsequently approved by you, we will give you the opt-out option to limit the use and disclosure of your personal data.


When visitors leave comments on the site, we collect the data displayed in the feedback form and also the visitor’s IP address, to help detect spam through the Akismet service, which is an automatic service. An Automatic service.

An anonymous string created by your email address (also called a hash) may be sent to Akismet to make sure you are using it. The Akismet Privacy Policy is available here. Once your comment is approved, your profile picture is visible to the public within your comment. to make sure you use it. The Akismet service’s privacy policy is available here. After your comment is approved, your profile picture is visible to the public as part of your comment.

To inform you that all information sent to the service is encrypted, using our SSL security key.

4. Cookies

Cookie is a set of information that a website stores on a visitor’s computer and which the visitor provides to the website each time the visitor returns to it. We use cookies on all our websites to help identify and locate visitors, use our services and their preferences on our website. Visitors who do not wish to place cookies on their computers should set their browsers to refuse cookies before using our sites, or on their first visit to click on the cookies they want to activate, with the disadvantage that certain features may not work properly without the help of cookies.

There are 4 different types of cookies:

  • Functionality
    Cookies Allow the execution of basic functions of the site, such as adding products to the cart and storing products in the wishlist.
  • Preference
    Cookies These cookies “remember” your preferences when you browse our site, so that we can recommend the appropriate products based on your needs.
  • Advertising
    Cookies With advertising cookies we seek to show you advertisements relevant to your interests so as not to disturb you with unsolicited messages.
  • Statistics
    Cookies enable us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience we offer you.

If you leave a comment on our site, you can choose to save your name, email address and site to cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal information and is discarded when you close your browser.

When you log in, we will also create various cookies to store login information and screen options. Sign-in cookies last for two days and screen options cookies last for a year. If you select “Remember Me,” your connection will remain for two weeks. If you log out of your account, the login cookies will be removed.

5. What personal data we collect and why we collect it

Email/Contact Form

We use 100% encryption on our mail servers from the mailerlite company to process all internal emails and communication with our customers. Customers who send us emails or use the contact forms on our websites will have the email address, IP address and data provided in the contact form or email stored in our mail servers files. We maintain indefinitely all communication made by email as well as through contact forms, so we can provide ongoing support and improve our services. You may at any time request copies of any previous stored mail with us.

Analytics / Statistics

We use Google Analytics to anonymously track visitors and gather information about traffic to our websites. Google Analytics privacy policy is available here.

You can learn more about how to opt out of tracking Google Analytics here.

We also use Yoast Seo to anonymously track and gather information about traffic to our websites. Yoast Seo’s privacy policy is available here.

We also use facebook pixel to help us with marketing campaigns we do from time to time. You can see facebook policy below.

Marketing Campaigns

We may use social media campaigns and online ads. These service providers use cookies on our websites and/or pixel tracking to serve ads on the various platforms.

  • We use mailerlite’s services for email marketing. The privacy policy of mailerlite is available here.
  • Instagram’s privacy policy is available here.
  • Twitter’s privacy policy is available here.
  • Google Ads & Doubleclick, read the privacy policyhere, and if you want, you can opt out
  • Facebook read the privacy policyhere, while if you want, you can make an exception


  • Financial information from a payment service provider
    In some cases, we may use an unrelated payment service to enable you to purchase a product or make payments (“Payment Service”), such as Alpha Bank’s credit card service. If you wish to purchase a product or make a payment through a Payment Service, you will be directed to a Website of the Payment Service. Any information you provide to a Payment Service will be subject to the Payment Service’s privacy policy and not to this Privacy Policy. We have no control over and are not responsible for any use by the Payment Service of information collected through any Payment Service.
  • Sensitive information
    We ask that you do not send us or disclose sensitive personal data (such as social security numbers, information about racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or your trade union membership) on or through the Company’s Services or otherwise.
    We do not collect or store your credit/debit or pre-paid card number.

6. What rights do you have in your data?

You can request “to be forgotten” and we will delete any personally identifiable data we have about you. Of course, this excludes the data we need for administrative or security purposes or if required by law to retain some of the data.

A person seeking access to or seeking to correct, modify or delete inaccurate data should direct their query to the [email protected] We will respond to you within a reasonable period of time, not exceeding one month. For personal data concerning the details of your orders, and data such as name, surname, address, etc., you can go to Account you and change them from there.

7. How we protect your data

The safety and reliability of our services is our top priority. We invest heavily in the training of our staff and infrastructure to ensure that best practices are followed in everything we do.

Prevention is best when it comes to safety, and as a first step, we implement internal review procedures as well as quality assurance procedures specifically designed to prevent potential security risks in our services. Each employee and contractor goes through background checks and an onboarding process, which includes a trial period where access to customer data is only provided when they are working under the supervision of another staff member.

All staff have access only to systems that are directly required to complete their tasks. We use dual-factor authentication for all critical systems and communication services. We automatically record all staff activity using internal recording tools.

Wherever personal data (address, email, name, telephone numbers, etc.) are entered on our website, which is encrypted through a secure security certificate with 2048Bit Encryption (SSL). Personal data such as (passwords, & email accounts) are stored in our database encrypted (hashed).

8. What data breach procedures do we apply?

In the event that an event occurs where our customers’ data has been lost, stolen or potentially compromised, our policy is to notify our customers by email no later than 24 hours from the moment our team is aware of the event. We will also report this incident to the relevant data protection authority, and we will take all necessary steps to assist our members in issuing new security codes.

9. Content from other sites

Articles on our website may contain material from other websites that have nothing to do with us, such as (Videos, images, etc.). This content of other sites (web pages) behaves in the same way as a user would visit it in its normal location.

These sites (websites) may collect your data using cookies. the redzeppelin.gr has no responsibility or relationship with the respective sites and their terms of use. Such websites may be e.g. YouTube where you can view its policy here

9. Minors

The site is not intended for anyone under the age of consent.

10. Payment Methods / Transaction Security

Recognizing the importance of the security of electronic payments, Alpha Bank is a licensed Payment Institution by the Bank of Greece, and securely manages card payment transaction data, in accordance with the regulatory framework of the card transaction security management standard.

Alpha Bank is certified according to the PCI DSS standard, and is subject to periodic inspections by a specialized consulting firm.

All Alpha Bank services are made through secure connections with 256 bit SSL certificates.

The Payer will then have to enter his personal secret code in order to successfully complete the transaction

11. Changes to the Privacy Policy

Although most changes are likely to be of the utmost importance, we may from time to time modify the Privacy Policy, either in whole or in part, in our sole discretion.